Privacy policy

Last updated: 04 Aug 2023

 

GENERAL

This Privacy Policy describes how HomeEazily.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. By using, or continuing to use, our Site, you agree that you have read and understood this policy, and you consent to our collection, use, and sharing of your Personal Information in accordance with this policy.

We respect your privacy and are committed to safeguarding the collection, use and sharing of your Personal Information, in compliance with the Singapore Personal Data Protection Act (PDPA).

 

COLLECTING PERSONAL INFORMATION

When you visit the Site, we gather certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, Personal Information means data about an individual who can be identified a) from that data; or b) from that data and other information to which we have or are likely to have access.

The types of data that we may collect include:

  • version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site
  • name, billing address, shipping address, payment information (including credit card numbers), email address, and, optionally, phone number
  • the preferences and interests stored in or associated with your account
  • the details of this contact and the contact history if you have contacted us

 

USING PERSONAL INFORMATION

Our primary objective in collecting and using your Personal Information is to provide, facilitate, and improve our Site.

Below are some examples of relevant purposes for which we may use your Personal Information:

  • loading the Site accurately for you
  • performing analytics on Site usage to optimize our Site
  • providing products or services to you to fulfill our contract
  • processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations
  • communicating with you
  • providing customer support
  • screening our orders for potential risk or fraud
  • providing you with information or advertisement related to our products or services, when in line with the preferences you have shared with us

 

SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

The Google Analytics Advertising Features is a web analysis service provided by Google Inc. in accordance with their policies: https://support.google.com/analytics/answer/2700409?hl=en_GB&utm_id=ad. You can opt out of Google's collection and processing of data through the Google Ads Settings page.

 

ACCESS, CORRECT, OR REMOVE YOUR PERSONAL INFORMATION

You have the right to request a copy of the Personal Information we have on file for you, request correction if any of your Personal Information is incorrect or incomplete, or request that your Personal Information be removed. To make a request, please provide us with sufficient information to verify your identity, as we have security measures in place to ensure that Personal Information is not disclosed to unauthorized parties. In your request, please also specify which right you wish to exercise and identify the relevant Personal Information.

 

WITHDRAW CONSENT

As stated above, by using our Site or services and providing us with your personal data, you agree to the collection and handling of your personal data as outlined in our Privacy Policy. You have the right to request that we stop processing your personal data and either delete or destroy the information, or remove any means by which the data can be associated with you. If you wish to withdraw your consent, please reach out to us using the information provided in the Contact below.

 

COOKIES

We use cookies to optimize your experience on our Site and to provide our services.

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

 

THIRD-PARTY CONSENT

If you are providing data on behalf of someone else, it is important to ensure that you have obtained the necessary authorization from that person to do so. This means that the person has given you permission to share their Personal Information with us, and that they are aware of and agree to the terms of this Privacy Policy.

It is your responsibility to ensure that you have the necessary authorization, and you may be held liable if it is later discovered that you did not have the necessary authority to share the Personal Information. To protect yourself, it is important to obtain written consent from the individual whose personal data you are providing, and to keep a record of this consent. You should also familiarize yourself with the terms of this Privacy Policy and ensure that you are complying with it when you share the Personal Information on behalf of someone else.

 

RETENTION

We will retain and store your Personal Information for as long as necessary to fulfill the purpose for which it was collected. After that, we will either destroy or delete the information, or remove any means by which it can be associated with you, unless we are required to retain the information for regulatory, accounting, or other business purposes, or to protect our interests. If you would like us to remove your Personal Information, please let us know and we will take steps to do so in accordance with your request.

 

CHANGES

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or for other legal or regulatory reasons. When we make updates, we will indicate the effective date of the changes at the top of this Privacy Policy. Please note that any changes will not apply retrospectively.

 

SECURITY

We use industry-standard measures to protect your Personal Data from loss, misuse, unauthorized access, and alteration. Our employees are contractually bound to keep it confidential, and only those who need access to your Personal Data for business purposes have access.

Although we will exert every reasonable effort to protect your Personal Information, it must be recognized that the use of the internet is not entirely secure. As such, we cannot provide an absolute guarantee of the security or integrity of any Personal Information that is transmitted via the Internet.

 

CONTACT

If you have any questions about our collection, use, and/or disclosure of your Personal Information, or would like to make a complaint, please contact us at

  • Email: DPO@HomeEazily.com
  • Mail: 111 North Bridge Road #20-05 Peninsula Plaza Singapore 179098

We treat such queries and complaints seriously and will deal with them within reasonable time.